Every SWI replacement part is built to OEM specifications and backed by our 5-Year Limited Warranty. If a part fails under normal household use, we will replace it or refund it.
What's covered
- Defects in materials or workmanship for 5 years from the date of delivery.
- Parts that stop working under normal residential use when installed in a compatible appliance.
- Parts that arrive damaged or defective (report within 7 days of delivery).
What's not covered
- Damage from incorrect installation, or from installing the part in an appliance it does not fit.
- Commercial or industrial use.
- Physical damage, misuse, modification, or normal wear of cosmetic surfaces.
- Labor, service call, or technician costs, and damage to other appliance components.
How to make a claim
- Email us.swissha@gmail.com with your order number, the part number, and a short description of the problem.
- Include a photo or short video of the part and its label, if possible.
- We reply within 1–2 business days with a replacement or refund.
Tip: Before ordering, match the part number on your old part, or check your appliance's model number. Not sure? See our Model Number Locator or email us and we'll confirm the fit.
This warranty is in addition to any rights you have under applicable law.